Responsible Technology

WHAT WE BELIEVE

Businesses are evolving to increasingly incorporate technology into their business operations, products, and services, regardless of their industry. Technology drives business growth across all industries and can be used to address the world’s most critical challenges. As companies develop and deploy technologies at greater speed and scale, existing approaches can result in misuse and unintended consequences. If done responsibly, we believe the impact of technology can be positive, deep, and enduring.

WHAT WE DO

We introduce human rights and ethical considerations into the technology development, customization, and deployment processes to maximize business growth and positive societal impact.

Principles and Processes

We build ethical principles that outline parameters for the responsible design and deployment of new technologies.

  • Developing principles to guide ethical design and deployment of emerging technologies
  • Applying external standards and existing policies and values to the AI context
  • Translating “soft” principles (fairness, transparency, etc.) into “hard” engineering requirements
  • Developing customer due diligence frameworks and tools
  • Piloting engineering requirements and customer due diligence frameworks

Engagement

We upskill and empower product teams to promote a culture of responsible technology and respect for the rights of users and others affected by technology.

  • Interactive workshops with products teams to surface potential responsibility risks and identify solutions
  • Trainings with product teams to empower engineers to champion responsibility in their design efforts
  • Product principles design workshops to develop guidance for responsible approaches to decision making during development lifecycle

Assessment

We conduct product assessments to surface and mitigate risks related to the unintended consequences and misuse of novel products.

  • Rapid assessments of new and existing products to stress test potential unintended consequences and misuse that could negatively impact users and vulnerable populations
  • Deep dive assessments of products for more robust risk surfacing and mitigation development
  • Rapid assessments of customers, partners, or business opportunities through the human rights and responsible technology lens.

Our Insights and Sample Work

 

Advancing Human Rights Leadership in Technology Regulation

Advancing Human Rights Leadership in Technology Regulation

 
Article One interviewed leaders in the ICT field to understand how emerging human rights and technology regulations are impacting how companies approach human rights due diligence.

 

Five Questions for Responsible Innovation Leaders: Salesforce’s Kathy Baxter

Five Questions for Responsible Innovation Leaders: Salesforce’s Kathy Baxter

 
Today, we're excited to launch our new series: Five Questions for Responsible Innovation Leaders. Our first profile is Kathy Baxter. As Salesforce's Principal Architect...

 

Five Questions for Responsible Innovation Leaders: Google’s Unni Nair

Five Questions for Responsible Innovation Leaders: Google’s Unni Nair

 
Today, we're excited to publish the fourth post in our "Five Questions for Responsible Innovation Leaders" series. Our second profile is Unni Nair. Unni is a Senior Research Strategist on Google’s Responsible Innovation team.